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Deposit Report

The Deposit Report provides a consolidated view of all funds deposited into your bank account. When an invoice is paid, the payment is processed and automatically grouped into a deposit; after the settlement cycle (typically 3 working days), funds land in your bank and appear here — with full visibility into deposited amounts, payment methods, associated transactions, and processing status. It's also key for reconciliation, showing how individual payments contribute to a final deposited amount after fees.

How deposits are created​

Deposits are created automatically from successful invoice payments:

  1. A customer pays an invoice (card, ACH, etc.).
  2. The payment is processed and marked successful.
  3. The payment goes through the settlement cycle (~3 working days).
  4. The system groups payments and creates a deposit entry.
  5. The deposit appears in the report marked Succeeded.

Understanding deposit details​

Each deposit contains the Total Amount (credited to your bank), Subtotal (all included payments before fees), Fees (processing/deposit charges), and Net Amount (after deductions) — plus a payment-level breakdown with customer details, payment methods, and transaction IDs.

Viewing and exporting​

View: open Deposit Report, click a deposit entry, and review the transaction-level breakdown, fees, and totals.

Export: open the deposit details and click Export (top-right) to download for sharing or reconciliation.

Refund handling​

Refunds are initiated from the related invoice or payment record — click Refund there and process it. The refunded amount is adjusted in future deposits and may appear as a negative entry or adjustment.

FAQs​

When does a payment appear here? After successful processing and settlement, typically within 3 working days.

Can I manually create a deposit? No — deposits are system-generated.

Why do subtotal and total differ? Processing or deposit fees are deducted before settlement.

Processing vs Succeeded? Processing = still in the settlement cycle; Succeeded = credited to your bank.

Can deposits include multiple payments? Yes — a single deposit can group several payments.

What about failed payments? They're not included in the deposit report.